Privacy policy
The short version
- Purchases happen on Etsy, under Etsy’s privacy policy. This site only gets your details if you message us, request a custom design or join our email list.
- Favorites and “recently viewed” stay in your own browser.
- We measure visits with our own first-party analytics (no ad trackers). In Europe it is off unless you accept; elsewhere you can opt out any time.
1. Who we are
Crafty Cady Chicks (craftycadychicks.com) is a family craft business in Wayland, Michigan, USA, owned by Catherine Cady and Jennifer Cady. Our items are sold on Etsy; this site is a showcase. We are the controller for the personal data described here.
For anything about your personal data, contact us at our contact form (choose “Something else”). In this policy “we”, “us” and “our” mean Crafty Cady Chicks.
2. What we collect, why, and on what legal basis
| What | Why we use it | Legal basis | How long we keep it |
|---|---|---|---|
| Messages: name, email, topic, message and the item you asked about. An automatic filter on our own server checks each message for spam (nothing is sent to a third party for this) | To answer you, make custom orders and keep out spam | Legitimate interests (Art. 6(1)(f)); Contract: needed to provide what you asked for (GDPR Art. 6(1)(b)) (custom orders) | As long as needed to handle your request and keep a record of custom orders; ask any time to have it deleted. Messages we delete, and messages the filter marks as spam, are kept for 30 days in case of a mistake, then erased automatically |
| Creation Studio requests: name, email, phone, US address, residency confirmation, product details, intended use, size and quantity. Each request is emailed to us | To review and quote your custom 3D design | Contract: needed to provide what you asked for (GDPR Art. 6(1)(b)) | As above |
| Email list: your email address | To send you news and new items | Your consent (Art. 6(1)(a)); you can withdraw it any time | Until you unsubscribe or ask us to remove it |
| Reviews: some of our public Etsy reviews are shown here with the reviewer’s Etsy display name | To show what customers think | Legitimate interests (Art. 6(1)(f)) | Until the reviewer asks us to remove it |
| Visit statistics (see section 3) | To see which items and pages people like | Legitimate interests (Art. 6(1)(f)) | Daily totals; see section 3 |
3. Analytics, cookies and similar storage
How we measure visits
Our pages load a small script from our own domain (/_hub/e.js) that reports to our own server. It is not Google Analytics or any other third-party analytics service, and nothing it collects is shared with advertisers. When it is allowed to run (see your choices below) it records:
- the page address (never the part after “?”), the website you came from (its domain only), how long the page was actively in view, how far you scrolled, and the order of pages within one visit;
- clicks and taps on links and buttons (the button or link text and where the link goes), taps on our phone, text or email links, file downloads, and video plays and how much was watched;
- when a form is started or sent and which fields your browser flagged as incomplete, but never anything you type;
- page-speed measurements (Core Web Vitals), JavaScript and loading errors, rapid repeated clicks, and whether text was copied or the page printed;
- device type, browser and operating system (from your browser’s User-Agent), screen width, touchscreen or not, language, time zone, dark-mode setting and connection type (such as 4G);
- campaign tags in the link you followed (
utm_source,utm_medium,utm_campaign) and whether an ad click ID was present (never the ID itself); - a random ID for the current browser tab and a random visitor ID kept in your browser for up to 12 months, so we can tell new visitors from returning ones.
These IDs are random numbers, not your name or email address, and our server scrambles them with a secret key (hashing) before saving them. Your IP address is used for a moment to block floods of fake requests and is not saved by this measurement. We use the results to learn which pages help people, to find errors and slow pages, and to decide what to improve. Detailed records are deleted after 400 days (about 13 months); a visitor record is deleted 400 days after its last visit.
Legal basis: if you are in the EU/EEA, the UK or Switzerland, your consent (GDPR Art. 6(1)(a) and the ePrivacy rules on storing information on your device). Elsewhere, our legitimate interest in understanding and improving the site (Art. 6(1)(f)), which you can switch off at any time.
Our own visit statistics
Our server also keeps daily totals: page views, landing pages, the hour, the search engine or site you came from (and the search words when the search engine still shares them), device, browser and operating system, searches made on this site, pages not found, and clicks through to Etsy. To count how many different people visit each day, your IP address and browser type are combined with a random value that changes every day and turned into a scrambled code. Only that code is kept, only until the end of the day, and never the IP address itself. When analytics are allowed, your browser also remembers whether it has been here before (ccc_seen), and the site notes clicks on links to other sites and on “Save for later”, without any identifier. Visits from browsers that opted out of analytics or send Global Privacy Control are not counted. Legal basis: legitimate interests (Art. 6(1)(f)).
Your choices
The first time you visit, a small “Privacy choices” box explains this. If your device is set to a European time zone (EU/EEA, UK, Switzerland and neighbouring countries), nothing is stored and nothing is measured unless you click Accept. Elsewhere, measurement runs unless you click Opt out. If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as an opt-out. You can change your mind at any time:
Opting out stops the script on this site, removes its storage from your browser, and deletes the visitor record linked to your random ID from our server. Your choice is saved in the hub_consent cookie for 12 months; if you clear your cookies we will ask again. You can also block or delete cookies and site storage in your browser settings and the site will still work.
Everything we store in your browser
| Name | Type | Purpose | How long | Category |
|---|---|---|---|---|
hub_consent | Cookie | Remembers your privacy choice (analytics on or off) | 12 months | Strictly necessary |
_hub_nb | Session storage | Notes that the privacy box has already been shown in this tab (outside Europe only) | Until you close the tab | Strictly necessary |
_hub_s, _hub_n, _hub_lp | Session storage | Random tab-session ID, page count and previous page, to link the pages of one visit | Until you close the tab | Analytics |
_hub_v | Local storage | Random visitor ID, date of first and last visit, number of visits, to tell new visitors from returning ones | 12 months | Analytics |
ccc_seen, ccc_s | Local / session storage | Whether this browser has visited before, and that this tab’s visit was already counted (only when analytics are allowed) | Until you clear it / close the tab | Analytics |
ccc_favs, ccc_recent | Local storage | Your saved favorites and recently viewed items, only on this device | Until you clear them | Functional |
ccc_admin | Cookie | Signs in the shop owner (staff only) | Session | Strictly necessary |
We do not use advertising cookies, tracking pixels or cross-site trackers.
4. Server logs and security
Like almost every website, our web server writes a line for each request it handles: your IP address, the date and time, the page or file requested, the result, the referring page and your browser’s User-Agent. We use these logs to keep our site running and secure: fixing errors, spotting attacks and abusive bots, and counting traffic. The log files roll over by size and are overwritten automatically, usually within a few days. Our traffic dashboard keeps only counts made from them. For daily unique-visitor counts it combines the IP address and browser with a random value that changes every day and is thrown away after three days, so the count cannot be traced back to you.
Legal basis: legitimate interests in security and in running the service (Art. 6(1)(f)).
5. Who we share it with
We do not sell personal information, and we do not share it for advertising. We share it only with:
| Who | What for | What they receive | Where |
|---|---|---|---|
| Hetzner Online GmbH | Server hosting (data centre in Helsinki, Finland) | Everything stored on our servers | Finland (EU) |
| Resend, Inc. | Delivering Creation Studio requests and site emails to our inbox | The contents of your request | US |
| Google LLC (Gmail) | Our inbox | Requests and messages we receive | US |
| Google LLC (Google Fonts) | Web fonts loaded by your browser when a page opens | Your IP address, browser details and the page that requested the font | US |
| Etsy, Inc. | Where you buy our items | Whatever you give Etsy when you shop; Etsy’s privacy policy applies | US |
We may also disclose information if the law requires it, to protect someone’s safety, or to defend legal claims. If the business is ever sold or reorganised, the buyer would take over this information under the same promises.
6. Where your data is stored
Our servers are rented from Hetzner Online GmbH and located in Helsinki, Finland, in the EU. We are based in Michigan, in the United States. Some of the providers above are based in the United States. Where the GDPR applies, transfers to the US rely on the EU–US Data Privacy Framework for providers certified under it, and otherwise on the European Commission’s Standard Contractual Clauses in the provider’s data-processing terms.
7. Your rights
Wherever you live, you can ask us to show you the personal data we hold about you, give you a copy (including in a machine-readable format), correct it, delete it, or stop using it for a particular purpose.
EU/EEA, UK and Switzerland: under the GDPR (and the UK GDPR and Swiss law) you have the rights of access, rectification, erasure, restriction, data portability and objection, including the right to object at any time to processing based on our legitimate interests and to any direct marketing. Where we rely on your consent you can withdraw it at any time; that does not affect what we did before. You can also complain to your data protection authority (list of EU authorities; in the UK, the ICO; in Switzerland, the FDPIC), though we would appreciate the chance to put things right first.
United States: residents of states with privacy laws (such as California, Colorado, Connecticut, Virginia and others) have similar rights to know, delete and correct their information and to opt out of its sale or use for targeted advertising. We do not sell or share personal information in that sense, and we honour Global Privacy Control signals.
We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
To use any of these rights, contact us at our contact form (choose “Something else”). We reply within one month. For complex requests we may take up to two more months and will tell you if so. We may need to confirm that a request really comes from you, for example by confirming from the email address you used. Using your rights will never count against you.
8. Children
Our site is not directed to children under 13, and we do not knowingly collect their personal data. If you think we have, contact us and we will delete it.
9. Security
Every page is served over HTTPS. Admin tools are password-protected, passwords are stored only as salted hashes, and card numbers never reach our servers (Stripe handles them). No system is perfectly secure; if a breach affects your data we will tell you and the authorities where the law requires.
10. Changes to this policy
We will post any changes here with a new effective date. If a change is significant we will also say so on the site.